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Home > Resources > Leadership > Executive Summary > Case Studies

 

Case Study

2001, Far from Anthrax Attacks, People Anxious

Although anthrax exposure was limited to a few East Coast cities, the effects of the attacks were felt in distant locations. Events were broadcast around the clock, and the deluge of information caused anxiety for people who were nowhere near the epicenter. A woman from Seattle recalled, "I was on vacation in Mexico when all of this happened, and everybody was glued to the television set watching CNN in the bar at the resort...And they finally made a decision to turn off the TV...so people could enjoy their vacation." Nonstop, live news coverage of unfolding events had made the "distant" problem of anthrax a local concern.

Reference

Schoch-Spana M, Young R, Lien O. The People Talk Back: Communication Needs during the 2001 Anthrax Attack and Hypothetical Smallpox Attack 2003. Unpublished Manuscript.